Privacy Policy

1. Introduction

Smart Next Gen Ed (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. It applies to all users, including visitors and registered learners. Privacy laws around the world—such as the EU’s GDPR, the California Consumer Privacy Act (CCPA), and CalOPPA—require us to disclose our data practices and your rights.

2. Information We Collect

  • Personal Data: Name, email address, billing information, job title, company, and payment details when you enroll in a course.

  • Technical Data: IP address, browser type/version, device identifiers, operating system, and referral URLs.

  • Usage Data: Pages visited, time spent on pages, course progress, quiz scores, and interactions with the AI Assistant.

  • Cookies & Tracking: We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site traffic.

3. How We Use Your Information

  • To Deliver Services: Process enrollments, provide course access, authenticate you, and personalize content.

  • To Communicate: Send updates, certifications, billing notices, and support responses.

  • To Improve Platform: Analyze usage trends, perform troubleshooting, and enhance our courses and features.

  • Marketing & Promotions: With your consent, we may send newsletters, offers, and event invitations; you may opt out at any time.

4. Cookies and Tracking Technologies

We employ cookies, web beacons, and similar tracking tools to:

  1. Remember your login and preferences.

  2. Measure site performance and user engagement.

  3. Serve personalized content and ads.
    You can manage cookie preferences through your browser settings, but disabling cookies may affect functionality.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Payment processors, hosting providers, and analytics partners, under strict confidentiality agreements.

  • Legal Requirements: When required by law, court order, or to protect our legal rights.

6. Data Security

We implement industry‑standard administrative, technical, and physical safeguards (e.g., encryption, firewalls) to protect your data. However, no online system is entirely risk‑free; please use strong, unique passwords and report any security concerns to us immediately.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.

  • Restrict or object to certain processing activities.

  • Receive a copy of your data in a portable format.

  • Withdraw consent for marketing communications.
    To exercise these rights, please contact us as described below.

8. Children’s Privacy

We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such data, please contact us to request deletion.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised date at the top and, where required by law, notify you of significant changes. Please review this page regularly to stay informed.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Phone : 202-790-2928

Email : info@smartnextgened.com